It’s that time of year again. As we say farewell to summer and prepare for the coming of autumn next week, online retailers are faced with one harsh reality: Black Friday is a mere two months away. And while that may seem like a long time from now to some, now is really the time for preparation. And just like any brick and mortar retailer needs to have their store ready to go with employees on hand to wrangle the shopping masses, websites need to make sure their site is tuned up and ready for an influx of traffic.
If you’re feeling pretty confident that you’re ready and that this warning may seem premature or unnecessary altogether, let’s take a moment to spotlight last year’s Black Friday festivities and pitfalls.
The biggest name to have experienced major website failures last November was electronics retail chain Best Buy. Issues were recorded and reported on throughout the day on Black Friday and it sent social media abuzz with chatter and complaints about the site’s performance—or lack thereof.
Best Buy wasn’t the only one affected, however. Computer company HP’s webstore also experienced failure, while in the UK, online stores Currys (electronics), Argos (department store) and Tesco (groceries) all went down as well.
So what can we glean from this?
If you’re an online retailer, you’re probably already thinking about the holidays and getting prepared, but now is the most crucial time to not only make sure you have reliable website monitoring, but to evaluate your website’s performance so you can make improvements before the big online sale days. And you’re in luck – AlertBot can assist with your performance evaluation and help you rest assured that your site will perform better in time for the holidays. Try it out for free with our 14-day trial.