Debunking 3 Website Availability Monitoring Myths

Some myths in life are harmless, or even helpful. For example, Santa Claus has come in very, very handy for parents who want to nudge their kids from the naughty list to the nice one. And let’s give a round of applause to the Tooth Fairy, whose promise of nominal financial compensation has turned the prospect of losing a tooth from a meltdown trigger into a motivational factor.

However, other myths are on the opposite end of the spectrum: they lead to stress and costs. The bad news is that there are some rather notorious website availability monitoring myths out there. But the good news is that debunking them is simple. Here we go:

Myth #1: Free website monitoring tools are just as good as paid versions.

The Truth: So-called free website monitoring tools are riddled with gaps and vulnerabilities — simply because they’re free, and the folks who make them aren’t trying to provide a public service or earn some good karma. They’re in business, and that means there’s always (always!) a hook. Here are some of the drawbacks: zero technical support, excessive false positives, reduced test frequencies, limited testing locations, and s-l-o-w product updates. For a deeper dive into these pitfalls, read our article here.

Myth #2: Buying website availability monitoring from your host is a smart idea.

The Truth: Your web host probably offers website availability monitoring, and keeps pestering you to buy it. What’s the harm? Well, here’s the harm: your web host is a web host. That’s their jam. They don’t specialize in website monitoring, which means that customers like you are going to pay for their lack of competence and capacity. And on top of this, your web host has an inherent conflict of interest when it comes to giving you the full picture — because your hosting agreement includes uptime standards. As such, they may be less inclined to be fully transparent if they fall below this standard. Or to put it bluntly: they might lie, and you’ll have a really hard (if not impossible) time trying to detect and prove it. For more insights on why it’s a bad idea to buy website monitoring from your host, read our article here.

Myth #3: Website availability monitoring is just about website availability monitoring.

The Truth: This last myth is especially tricky. Yes, website availability monitoring is about website availability monitoring. But that’s not where it ends. Comprehensive (i.e. the kind your business needs) website monitoring also analyzes key aspects such as website usability, speed and performance — because there are situations where a website can be available, but not accessible or optimized. To learn more about why comprehensive website availability is not just a technical necessity but also a customer experience requirement, read our article here.

The Bottom Line 

Does your kid have a toothache, threatening to go to DEFCON 1? Do a myth tag team of the Tooth Fairy + Santa to avert a meltdown (and hey, you might even enjoy some extras out of the deal like getting them to clear the dishes after dinner or clean out the cat litter — kids are tough negotiators, but see what you can get).

But if you want to keep your business safe and strong, then steer clear of all myths, and equip yourself with the clarifying truths revealed above.

And speaking of clarifying truths: AlertBot TRULY offers world-class, surprisingly affordable and end-to-end comprehensive website availability monitoring — which is why it’s trusted by some of the world’s biggest companies. See for yourself by starting your free trial now.

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